Describe how to define scope, vision, goals, outcomes and determine capacity.
Describe an RTCA project work plan, specifying how to work with partners to break down a project into its components, including how to create a schedule, budget, set milestones and measurable goals.
Explain how to determine project goals, vision and mission.
Identify data to gather and field research needed for the type of project.
Identify potential partners and stakeholders.
Explain how to set up a communications plan, including technical and strategic aspects of communication.
Describe the principles and methods for evaluating program performance as they apply to community-planning projects.
Define project management terms and principles.
Name strategies, techniques and tools for managing processes and projects.
Describe the importance of time management.
Identify when a project is deviating from the scope, goals and vision.
Identify the elements of a project closeout.
Describe platforms and tools for effective project management and interaction with partners.
Use basic software used in project management.
Core Competency: Community Outreach and Engagement
Describe how to conduct stakeholder inventory, assessment and analysis.
Prepare outreach documents appropriate for the project and community needs, including objectives, vision and goal development.
Explain how to gain knowledge of demographics to map priority areas.
Describe how to conduct strategic outreach and build social networks.
Discuss how to guide discussion and development of vision and goals.
Write a public participation plan with measurable goals and timelines to engage spectrum of participation at appropriate points in the process.
Identify resource needs and team capacity, breadth of project and where partners belong in the process.
Describe staff and project partner roles for outreach and community engagement.
Describe the IAP2 Public Participation spectrum (i.e., inform, consult, involve, collaborate, empower) and how to use it in a project outreach and engagement plan.
Describe how to create a process, plan agendas and create presentations that engage community in meaningful participation.
Describe collaborative techniques to work together with others in a positive manner toward a common goal.
Describe how to facilitate with a participatory environment while empowering participants.
Recognize effective communication skills.
Describe the development of a communications plan.
Prepare communication materials to report on what was heard and how the input was considered.
Identify appropriate practices to gather data in a variety of situations, including surveying, interpreting statistics, demographics, and more.
Describe the differences in addressing conflict, variation in communication styles, and how different communities understand and respond to conflict in public meetings
Understand how to build relationships.
Identify key community groups, cultural leaders and existing social networks for outreach.
Describe outreach and engagement best practices for diverse audiences.
Use historical research to understand and overcome biases.
Invest time in community profiles and other background research to learn more about partners and to understand how community history, cultural norms and context influence project.
Plan meetings designed with an explicitly multicultural frame.
Describe how to facilitate emphasizing transparency and fairness.
Demonstrate culturally sensitive knowledge about working with different groups.
Describe how to offer equity-focused support and resources to project partners.
Gather data and employ analytic tools that ensure full representation of community input and need.
Core Competency: Team and Partnership Development
Explain the different types of teams and work groups.
Articulate team member roles and responsibilities.
Identify the strengths, weaknesses and abilities of team members.
Identify how to delegate responsibilities.
Recognize effective team communication skills.
Define team management tools and techniques to build high-functioning teams.
Provide feedback to team members.
Discuss the importance of collaboration.
Explain collaboration techniques.
Describe the principles, methods and procedures related to developing and maintaining partnerships.
Recognize organizational and partnership structure needed for a particular project and evolve it as needed.
Identify stakeholders and the spectrum of partner roles and responsibilities in project plan and implementation.
Identify essential partners and established networks for successful project implementation.
Identify methods for monitoring and tracking progress and outcomes.
Discuss the importance of partnership work and collaboration.
Identify barriers to meaningful partnership engagement.
Explain the importance of partner culture awareness.
Describe strategic planning for organizations and partnerships, including goal setting and vision.
Describe different structural models for partnerships and collaboration.
Identify how to build coalitions.
Describe various types of governance agreements for various project types, including MOUs, MOAs and more formal contracts.
Core Competency: Facilitation
Explain facilitation planning and design for in-person and virtual settings.
Recognize how to use space and time effectively.
Describe how to prepare for meetings and organize structured agendas appropriate to different audiences and using different methodologies.
Identify processes and gather detailed research about community and stakeholders.
Evaluate meetings and workshops and determine action items and next steps.
Identify how to adapt to and communicate appropriately with a variety of audiences.
Describe how to be self-aware when communicating with individuals and group.
Describe basic principles and techniques of in-person and virtual facilitation, including methods and processes for leading meetings and engaging in effective participatory activities.
Explain consensus building and alternative methods for decision-making.
Identify strategies and tools to build agreement.
Describe how to conduct situation assessments.
Demonstrate team values and co-facilitation techniques.
Guide the process to engage stakeholders of various backgrounds, ages and experiences.
Understand learning principles of all ages, including adults.
Create an environment that empowers participants.
Employ techniques to record and document discussion notes and outcomes.
Describe platforms and tools essential for effective in-person and virtual facilitation.
Identify ways to use tools such as flips charts, graphic facilitation, sticky notes and voting techniques to engage participants.
Core Competency: Strategic Leadership
Define a team member’s role and ethics, including integrity.
Describe self-assessment and self-awareness.
Engage in self-care activities.
Describe the concepts of equity and inclusion.
Describe how to employ active listening, listening with respect and listening to be understood.
Understand the steps of managing emotions and having challenging conversations.
Acknowledge the value of diverse attitudes, perspectives and experiences among team members, stakeholders and partners.
Describe how to observe individual behavior and group dynamics.
Name techniques to use with individual and group behavior.
Explain the social dynamics of team relationships.
Build rapport to enrich relationships.
Share ideas and success in a way that values everyone’s contribution
Recognize effective communication skills.
Describe the key concepts of managing and resolving conflict.
